Standard Cartridge Filter for Wet Dry Vacuum

Thorne Electric Co.

P. O. Box 18363
San Antonio, Texas

78218-0363
P.O. Box 18363

• Phone: (210) 590-1226
  1 (800) 548-5741
• Fax: (210) 590-1258
• Email: customerservice@thorne-electric.com

Koblenz guarantees all the products contained on our purchase website, the term and coverage varies depending on the line, we ask you to review it when making your purchase.

Conditions:

1. To make the guarantee effective, no greater requirements should be required than the presentation of the product, accompanied by the corresponding policy which comes inside the packaging along with your purchase receipt or invoice issued by our purchase website.

2. Koblenz US undertakes to repair or replace the product as well as its defective parts and components, without charge to the consumer, within the warranty period, the customer is required to pay for the return shipping.

3. The product must be presented with all its accessories, original packaging and manual at the Service Center.

4. The repair time will in no case be longer than 30 days, counted from the receipt of the product at any of our authorized Service Centers.

5. Consumables, spare parts and parts can be purchased at any of the authorized Service Centers, in addition to being able to do so on our web purchasing site.

6. This product is for home use only. It is not for commercial or industrial use.

This Guarantee is not valid in the following cases: a) When the product has been used in conditions other than normal. b) When the product has not been operated with the instructions provided. c) When the product has been altered or repaired by persons not authorized by the company.

Location of authorized service centers: To locate our Authorized Service Centers we ask you to click on the site: https://koblenz.com/pages/service-centers

We use 100% secure and encrypted payment systems with more than 128-bits that ensure that your information is well taken care of. We do not store your bank card details. Our collection systems (payment gateways) are systems approved by banking institutions in USA to carry out this type of operations, always guaranteeing your security. Our domain is certified. You can check our security credentials at the bottom of the store.